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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Depending on Pincode it may take 2-7 Days and in normal days. However in exceptional cases the delivery time may increase.

Your can create account during checkout of your order.

You can just login to your Myaccount section and change the address.

Order notes for tracking are sent via Email and SMS. Keep the tracking link with you.

No payment information is kept with our site. Your payment is always safe.

No all the prices are mentioned inclusive of all applicable tax.

We are shipping to INDIA, Mid-East as of now.

Yes, all your items will come in in package. However in some cases like short of inventory the order can be sent in multiple package according to inventory.

If you need to swap an item

Returns and Exchanges

Yes we do offer 30 days return policy. Mentioning seal of the medicine should not be broken.

In case you receive wrong item. We deliver the replacement with right product and we take back the wrong product mentioning seal should not be broken.

We add equivalent value in site wallet for next purchase or we send back the same medicine on customer request.

You can mail hello@hmedkart.com mentioning your order ID and product photos.

Customer support is priority and can be taken via support panel or email on hello@hmedkart.com

Order once dispatched has no option to modify address. Courier charge will be charged 40 Extra.

Yes you can do that. however we encourage only confirm orders.

Yes you can request for the item via email hello@hmedkart.com

Free shipping, No minimum

On all prepaid orders

Easy 30 days returns

30 days money back guarantee

Guaranteed Genuine

Sourced directly from manufacturer.

100% Secure Checkout

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